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Contact Us

Get in touch!

 
 

directions + hours of operation

4733 Elm Street
2nd Floor
Bethesda, MD 20814
301-718-9111

Monday     11am-7pm
Tuesday     10am-8pm
Wednesday     9am-9pm
Thursday     9am-9pm
Friday     9am-7pm
Saturday     9am-5pm
Sunday     10am-5pm

 
 

Parking Information

Bella Bethesda Salon is located at 4733 Elm Street on the second floor. Our entrance and elevator are accessible through the door located on Elm Street across from Jaleo. We are three blocks from the Bethesda Metro (Red line) and there are many parking options conveniently located within walking distance.

PLEASE NOTE: Elm Street is closed between Wisconsin Avenue and Woodmont Avenue until 2021 for construction. Please allow additional time for traffic and parking.

1. Bethesda-Elm Parking Garage
4841 Bethesda Ave, Bethesda, MD 20814
Entrances located on Bethesda Avenue and Elm Street. Metered Parking on all floors. Accepts Cash or MobileNOW*.
Starts at $0.80/hour
Level 1: Blue meters (up to two hours)
Level 2: Green meters (up to four hours)
Level 3-5: Silver meters (up to 15 hours)
Free Parking Saturday and Sunday

2. Colonial Parking Garage
4707 Elm St, Bethesda, MD 20814
Entrance is located on Hampden Lane, on the left, as you turn off Wisconsin Avenue. Accepts cash and credit cards.
$4/hour
$11 daily maximum
After 5pm there is a flat rate of $6.00

3. One Bethesda Parking Garage
4800 Hampden Ln, Bethesda, MD 20814
Entrance further down Hampden Lane from Wisconsin Avenue on the left hand side. 
1 hour: $6
1-2 hours: $8
$12 daily maximum
After 4pm there is a flat rate of $5
Saturday and Sunday: $5

4. Capital Crescent Parking Garage
7171 Woodmont Avenue, Bethesda, MD 20814
Entrances located on Woodmont Avenue and Bethesda Avenue. Accepts cash and credit cards.
Starts at $0.80/hour
Free Parking Saturday and Sunday

MobileNOW!

At Bella Bethesda we try to make your visit to the salon as relaxing as it can be. Planning your next appointment may be even easier with the MobileNOW! system available at the Bethesda-Elm Parking Garage. 

With this system you can now pay your parking meter through your cell phone and enjoy a carefree salon experience. Begin by parking at one of the select parking meters (be mindful of the hourly parking allowance at each meter). Then, simply download the MobileNOW app, register and enter your location number and the amount of time you wish to park. You will receive a warning text message reminder when your time is about to expire and you can extend parking directly from your phone.

To learn more about the MobileNOW! system please visit www.mobile-now.com

BELLA POLICIES

WE LOVE KIDS!

Bella Bethesda welcomes all well-behaved children at a 20% discount up to the age of 12. Appointments with one of our New Talent stylists will need to be children ages 5-12. When accompanied by a child, be mindful that most drawers at Bella contain sharp objects and chemicals potentially dangerous to unattended children. Running, spinning and climbing on chairs may result in injury and is strongly discouraged. Your vigilance is appreciated.

NOT HAPPY WITH YOUR HAIR?

We're committed to serving you. Since our clients our top priority, we welcome the opportunity to adjust your service to your satisfaction. It may be something quickly remedied by your designer, or you may feel more comfortable with a different designer. Either way, we want you to feel safe communicating with us within 2 weeks of your original appointment. Given the opportunity, we will work tirelessly to ensure your satisfaction, often at our expense.

PRODUCT EXCHANGE & RETURNS

We will gladly apply the full value of gently used retail products purchased at Bella Bethesda for a full refund or toward another product of your choice within 30 days of the purchase. Returns after 30 days and up to 90 days, will be given a credit to your Bella account up to half of the price that was originally paid. Unless defective, all sales on brushes, styling tools (flat-irons, blow-dryers, etc) and hair accessories such as hair-bands, barrettes, clips etc. and makeup are final.

LATE ARRIVALS

Our goal is to offer a fun and creative work environment for our team as well as consistency and quality for our guests. Late arrivals create stress and risk a compromised experience for designers and guests alike. To ensure promptness and quality for all reservations, we may elect to reschedule reservations running 15 minutes late or later to another convenient time. Parking and traffic can be an issue here at Bella Bethesda so please plan accordingly.

CAN I HAVE MY COLOR FORMULA?

Hair color formulas are considered intellectual property of Bella Bethesda and are not available for purchase.

Gratuities

Gratuities may not be added to credit card or check transactions. If you are in need of cash, there is an ATM located in our hallway, near the restrooms. Alternatively, you may visit the Bank of America at the corner of Elm Street & Wisconsin Avenue, or on Woodmont Avenue between Jaleo & Vino Volo. 

CREDIT CARD RESERVATIONS

Smoothing Treatments will require a credit card to reserve the appointment. In the event that the appointment needs to be cancelled or rescheduled, we require 48 hours notice. A fee of up to half of the service may be charged for day of cancellation on no-show appointments. 

ACCEPTED FORMS OF PAYMENT

Debit, Visa, Mastercard, American Express, Personal Checks (with ID) and Cash.